“WE SAW A NEED IN THE MARKET FOR A COMPANY BASED ON RELATIONSHIPS, ETHICS, OLD SCHOOL FREIGHT FORWARDING WITH A MODERN TWIST, AND A PASSION FOR TAKING CARE OF THE CUSTOMER. THESE ARE THE PRINCIPLES UPON WHICH GREEN WAS BUILT.”

meet green

GLOBAL REACH WITH A PERSONAL TOUCH

That’s the foundation on which four partners (and long-time friends) agreed to when they started Green Worldwide Shipping back in 2008.

After decades working for large, multi-national forwarders, Thomas Jorgensen, Peter Aaro-Hansen, Edward Chambers, and Rex Sherman grew tired of outdated systems and political red tape that failed to deliver the one thing shippers needed; customer service with a flexible supply chain.

AND WE HAVEN’T LOOKED BACK.

Green is a family of innovative problem-solvers who communicate freely to present creative solutions in an environment of trust, respect, and integrity. We are dedicated to customer service, passionate about logistics, committed to sustainable growth while inspiring others.

“WE SAW A NEED IN THE MARKET FOR A COMPANY BASED ON RELATIONSHIPS, ETHICS, OLD SCHOOL FREIGHT FORWARDING WITH A MODERN TWIST, AND A PASSION FOR TAKING CARE OF THE CUSTOMER. THESE ARE THE PRINCIPLES UPON WHICH GREEN WAS BUILT.”

meet green

GLOBAL REACH WITH A PERSONAL TOUCH

That’s the foundation on which four partners (and long-time friends) agreed to when they started Green Worldwide Shipping back in 2008.

After decades working for large, multi-national forwarders, Thomas Jorgensen, Peter Aaro-Hansen, Edward Chambers, and Rex Sherman grew tired of outdated systems and political red tape that failed to deliver the one thing shippers needed; customer service with a flexible supply chain.

AND WE HAVEN’T LOOKED BACK.

Green is a family of innovative problem-solvers who communicate freely to present creative solutions in an environment of trust, respect, and integrity. We are dedicated to customer service, passionate about logistics, committed to sustainable growth while inspiring others.

our vision

TO BE AN EVER-EVOLVING, INNOVATIVE LOGISTICS COMPANY THAT
ENABLES CUSTOMERS TO ACHIEVE THEIR MISSION THROUGH OUR TEAM OF
TRUSTED, EMPOWERED, AND RESPECTED INDIVIDUALS.
our mission

Listen and understand our clients and their industries;
Offer best-in-class transportation solutions;
Use technology to gain efficiency and visibility;
Create a positive and healthy work environment;
Build long-term relationships;
Continued growth for the entire organization.

CONTACT GREEN

we value

Every shipping experience should be a pleasure;
Respect for our clients, our vendors, our employees, and our world;
We encourage the personal and professional growth of our employees;
We hold our team to the highest standard of ethics and integrity;

IT IS OUR PEOPLE WHO MAKE THE DIFFERENCE.

JOIN THE GREEN TEAM
our mission

Listen and understand our clients and their industries;
Offer best-in-class transportation solutions;
Use technology to gain efficiency and visibility;
Create a positive and healthy work environment;
Build long-term relationships;
Continued growth for the entire organization.

CONTACT GREEN

we value

Every shipping experience should be a pleasure;
Respect for our clients, our vendors, our employees, and our world;
We encourage the personal and professional growth of our employees;
We hold our team to the highest standard of ethics and integrity;

IT IS OUR PEOPLE WHO MAKE THE DIFFERENCE.

JOIN THE GREEN TEAM

our dedication

Green Worldwide Shipping is proud to support of the
Ten Principles of the United Nations Global Compact in the areas of

HUMAN RIGHTS
LABOR
ENVIRONMENT
ANTI-CORRUPTION

The annual Communication on Progress describes our actions to continually
improve the integration of the Global Compact and its principles into our
business strategy, culture and daily operations.

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what is
the green way?

The Green Way is a continuous year-long initiative to cultivate our company culture with 34 inspiring fundamentals to create best-in-class freight management experiences. Join us as we strive to exceed expectations for every customer, every shipment, every time.

what is
the green way?

The Green Way is a continuous year-long initiative to cultivate our company culture with 34 inspiring fundamentals to create best-in-class freight management experiences. Join us as we strive to exceed expectations

FOR EVERY CUSTOMER
EVERY SHIPMENT
EVERY TIME

what is
the green way?

The Green Way is a continuous year-long initiative to cultivate our company culture with 34 inspiring fundamentals to create best-in-class freight management experiences. Join us as we strive to exceed expectations

FOR EVERY CUSTOMER
EVERY SHIPMENT
EVERY TIME

what are the driving characteristics that keep our clients coming back
time & time again?

1 |  DELIVER EXCEPTIONAL SERVICE

It’s all about the experience – for every customer, every shipment, every time. Make every interaction stand out for its helpfulness. Create the “WOW” factor that turns clients into raving fans. This includes both internal and external customers.

2 |  BE PASSIONATE ABOUT QUALITY

Demonstrate a passion for excellence and take pride in the quality of everything you touch and everything you do. Have a healthy disdain for mediocrity. Good is not good enough. Always ask yourself, “Is this my best work?”

3 |  WHEN IN DOUBT, COMMUNICATE PERSONALLY

When delivering difficult or complex messages, or in emotionally charged situations, speak “live” instead of hiding behind e-mail or voicemail. Where appropriate, follow-up in writing to confirm everyone’s expectations and understanding.

4 |  INVEST IN RELATIONSHIPS

Get to know your clients and co-workers on a more personal level. Talk more and e-mail less. Understand what makes others tick and what’s important to them. Strong relationships enable us to more successfully work through difficult issues and challenging times.

5 |  FOLLOW THE PROCESS

We have procedures that outline the best way to accomplish nearly every important task. These are not mere guidelines; they’re requirements. Follow our processes rigorously to guarantee our work meets the highest possible standards. That’s the Green Way!

6 |  MAKE A DIFFERENCE

Be an active part of your community. Give back by contributing your time, effort, and where appropriate, your money, to make your community better. Whether through one of our national charitable partners or through your local focus, you can and do make a difference.

7 |  CREATE A GREAT IMPRESSION

Every conversation, phone call, e-mail, letter, and even voicemail, sets a tone and creates an impression. Pay attention to every interaction and be sure you’re setting a tone that’s strong, friendly, upbeat, poised, and honest. Use the Green Voice!

8 |  BE A FANATIC ABOUT RESPONSE TIME

Respond to questions and concerns quickly, whether it’s in person, on the phone, or by e-mail. This includes simply acknowledging that we got the question and we’re “on it,” as well as keeping those involved continuously updated on the status of their shipments or outstanding issues.

9 |  PAY ATTENTION TO THE DETAILS

Missing just one detail can have an enormous impact. Be a fanatic about accuracy and precision. Before you send your message, check for attachments, correct distribution lists, and the content. Get the details right the first time.

10 |  FIX THE PROBLEM. NOT THE BLAME

Demonstrate a relentless solution focus, rather than pointing fingers or dwelling on problems. Identify lessons learned and use those lessons to improve our processes and ourselves so we don’t make the same mistake twice. Get smarter with every mistake. Learn from every experience.

11 |  DO THE RIGHT THING, ALWAYS

Demonstrate an unwavering commitment to doing the right thing in every action you take and in every decision you make, especially when no one’s looking. Be truthful; if you make a mistake, own up to it, apologize, and make it right.

12 |  HONOR COMMITMENTS

Do what you say you’re going to do, when you say you’re going to do it. This includes being on time for all phone calls, appointments, meetings, and promises. If a commitment can’t be fulfilled, notify others early and agree on a new deliverable to be honored.

13 |  LISTEN GENEROUSLY

Listening is more than simply “not speaking.” Give others your undivided attention. Be present and engaged. Minimize the distractions and let go of the need to agree or disagree. Suspend your judgment and be curious to know more, rather than jumping to conclusions. Above all, listen to understand.

14 |  SPEAK STRAIGHT

Speak honestly in a way that helps to make progress. Say what you mean, and be willing to ask questions, share ideas, or raise issues that may cause conflict when it’s necessary for team success. Be courageous enough to say what needs to be said. Address issues directly with those who are involved or affected.

15 |  EMBRACE CHANGE & GROWTH

What got us here is not the same as what will get us to the next level. Get outside your comfort zone, rather than stubbornly hanging on to old ways of doing things. Be excited by the possibilities that change and growth bring. Be flexible.

16 |  FIND A WAY

Take personal responsibility for making things happen. Respond to every situation by looking for how we can do it, rather than explaining why it can’t be done. Be resourceful, take ownership and show initiative. Don’t make excuses or wait for others to solve the problem. See issues through to their completion.

17 |  GO THE EXTRA MILE

Be willing to do whatever it takes to accomplish the job… plus a little bit more. Whether it’s starting early, staying late, or doing something that’s not in your job description, it’s the extra mile that separates the ordinary from the extraordinary.

18 |  MAKE HEALTHY CHOICES

Take care of yourself at home and at the office. Eat well, exercise, and get adequate sleep. Support each other in making healthy choices. The healthier you are, the more you’ll thrive personally and professionally.

19 |  WORK ON YOURSELF

Be a lifelong learner. Seek out and take advantage of every opportunity to gain more knowledge, to increase your skills, and to become an expert. Be resourceful about learning and sharing best practices.

20  |  FIND A BETTER WAY

Regularly reevaluate every aspect of your work to find ways to improve. Don’t be satisfied with the status quo. Guard against complacency. Find ways to get things done better, faster, and more efficiently.

21 |  THINK TEAM FIRST

It’s not about you. Don’t let your own ego or personal agenda get in the way of doing what’s best for the team. Be there for each other and be willing to step into another role or help a co-worker when that’s what’s required for success. Help each other succeed.

22 |  COMMUNICATE TO BE UNDERSTOOD

Know your audience. Write and speak in a way that they can understand. Avoid using internal lingo, acronyms, and industry jargon. Use the simplest possible explanations.

23 |  BE CURIOUS

In the search for the best solutions, challenge and question what you don’t understand. Don’t accept anything at “face value” if it doesn’t make sense to you. Be curious, ask thoughtful questions, and listen intently to the answers. Dig deeper to go beyond the expected.

24 |  TREASURE, PROTECT, AND PROMOTE OUR BRAND

We’re each responsible for, and benefit from, the Green image and reputation. Consider how your actions affect our collective reputation, and be a proud ambassador for us all.

25 |  “BRING IT” EVERYDAY

Have a passion for what we do and be fully engaged. Make the most of each day by approaching every task with energy, focus, purpose, and enthusiasm. Work with a sense of urgency to get things done!

26 |  WALK IN YOUR CLIENTS SHOES

Understand both your internal and external customers’ world. Know their challenges and frustrations. Show “business empathy” by thinking from their perspective. The better you understand them, the more effectively you can anticipate and meet their needs and make them look good.

27 |  FINISH STRONG

You can do all of the things described here, but if you don’t close out well, profits are eroded and the last impression the client has might be negative. Own the first and last mile to make sure our clients are satisfied and come back for more.

28 |  TAKE PRIDE IN OUR APPEARANCE

Your personal appearance makes a strong statement about the pride you take in your performance.  Dress neatly and professionally.  The appearance of our office makes a similar statement about the quality of our work.   Take responsibility to see that our office environment is clean, neat, and professional.

29 | ADD VALUE

Clients hire us because we’re relentless logisticians. Be proactive, work expeditiously, communicate clearly and ask questions that help design solutions. Don’t accept anything just because it is the way it has always been done; after all, you’re the freight expert!

30 |  COLLABORATE

Share information and work together.  Learn to ask yourself, “Who else needs to know this?”  Collaborate internally and with our clients and partners to find better solutions.  Collaboration generates better ideas than working alone.

31 |  SHOW MEANINGFUL APPRECIATION

Recognizing people doing things right is more effective than pointing out when they do things wrong.  Regularly extend meaningful acknowledgement and appreciation — in all directions throughout our organization.

32 |  KEEP THINGS FUN

While our passion for excellence is real, remember that the world has bigger problems than the daily challenges that make up our work.  Stuff happens.  Keep perspective.  Don’t take things too personally or take yourself too seriously.  Laugh every day.

33 |  ACT WITH A SENSE OF URGENCY

Being action-driven is a state of mind!  It’s about getting the job done quickly without sacrificing quality.  It’s important to remember that when our colleagues, customers, vendors and partners are waiting for an email, an update, or a set of instructions from us, it’s so that they can complete their own operational tasks. Freight shouldn’t wait, and neither should those who rely on us.  Learn to identify and prioritize the important things that need to be completed now and stay focused until the job is done – for every customer, every shipment, every time.

34 |  FIND THAT $50

Maintain a tenacious hunger for our bottom line.  Always seek to bring value to Green and our clients by questioning charges, seeking reductions, and offering additional services.  We all grow together.

how to plant your sprout pencil

Enjoy writing with your Green Sprout pencil, and when it becomes too short to write with anymore, plant it!

Gently press the end of the pencil into the soil, tip-side up. Push it in up to the edge of the green top. Make sure to place the pencil slightly sideways so the plant can grow straight upwards. After 1-2 days move the pencil stub to a different place. This will allow the seeds even better conditions for sprouting. Your pencil should sprout within 8-28 days depending on seed type.

REQUEST A PENCIL

PRIVATELY OWNED,
TO BE EFFECTIVELY MANAGED

Green is more than just another third party provider. We are an innovative, freight forward-looking agency that invests in its people and technologies to provide best-in-class freight management experiences.

While the other guys are reporting to shareholders, we spend our time implementing programs and building long-term relationships.

CONTACT GREEN

PRIVATELY OWNED,
TO BE EFFECTIVELY MANAGED

Green is more than just another third party provider. We are an innovative, freight forward-looking agency that invests in its people and technologies to provide best-in-class freight management experiences.

While the other guys are reporting to shareholders, we spend our time implementing programs and building long-term relationships.

CONTACT GREEN

WE ARE YOUR FREIGHT PEOPLE