In the same way that many consumers today hold retailers accountable for accurate, step-by-step shipping and delivery information, industrial shippers have found themselves under the same level of pressure within the B2B setting. Sales teams no longer have to justify to companies why they should invest in advanced visibility tools, but instead, companies who manage imports and exports are demanding that these tools use high-quality data and built-in integrations for accuracy. The best visibility tools assist companies in making better business decisions, therefore allowing them to provide better customer service.
Over recent months, supply chains have faced many obstacles such as port and railyard congestion and vessel delays, and often, estimated arrival times provided by suppliers are inaccurate. These issues existed before the pandemic as well, at less serious levels, however, businesses understand that in any situation, being able to better predict when their cargo will meet critical shipment milestones grants them more flexibility and control.
With advanced supply chain visibility options, companies are able to mitigate costs through better risk management and real-time information. They are also able to provide more accurate information to customers and supply chain partners which, in turn, helps them maintain these quality relationships. In other words, it can be difficult for companies who have little to no supply chain visibility to remain competitive in today’s technology forward market.
To meet the growing demand for advanced supply chain visibility, freight forwarders and third-party logistics providers use software to collect various pieces of tracking information, then provide quality control of the data and finally distribute the information to businesses in an integrated supply chain visibility platform.
To learn more about supply chain visibility platforms we spoke with our Green Engineered Management (GEM) Product Manager, JR Rodriguez.
Does Green offer the kind of advanced supply chain visibility options that have increased in demand in recent months?
Here at Green, our GEM team focuses on analyzing both simple and complex supply chains. We tailor and recommend unique solutions that will elevate, add efficiency, and simplify a company’s processes. Our solutions are fluid and scalable, which allows us to price and propose only the services a company will use.
What are some of the features that companies will find especially useful when working with GEM?
While working with the GEM team, companies gain access to the purchase order status of their manufactured products. Users are also given access to built-in booking tools, sailing route schedules, and a risk mitigation tool that captures significant events happening around the world, which could affect specific ports, supply chains, or the economy.
Companies are also provided a way to manage their shipments once they have arrived at the final port of call. A delivery booking portal helps manage deliveries from the port to warehouse, or beyond to the final mile delivery location.
How is this information gathered and presented in a way that companies will understand?
The seamless central portal brings everything together. This is all done through intelligent software, advanced data analytics, system-to-system integration, global onboarding and training, and it is monitored by real people through account management.
Reach out to the GEM team today at [email protected] to learn how your company can receive better visibility options.
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